Frequently Asked Questions

Q1: Can I return a product if I change my mind?
A: Yes, within 14 days, provided it is unused and in original packaging.

Q2: Who pays return shipping?
A: The customer, unless the item was defective or incorrect.

Q3: Do you ship internationally?
A: Yes, we ship both within the EU and worldwide.

Q4: How long does shipping take within Norway?
A: Usually 2–5 business days.

Q5: When will I receive my refund?
A: Within 14 business days after we receive your returned item.